FREQUENTLY ASKED QUESTIONS
Everything you need to know.
Need assistance? The team at EssentialCollect has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
CAN I HAVE MY ORDER GIFT WRAPPED?
We apologize for any inconvenience, but we currently do not offer gift wrapping services. While we understand your desire to make your order special, we focus on providing high-quality products and excellent service in other areas. If you have any other questions or need assistance with your order, please feel free to contact our customer support team. We're dedicated to ensuring your overall experience with us is exceptional and appreciate your understanding.
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DO YOU OFFER SAME-DAY DELIVERY?
Regrettably, at this time, we do not provide same-day delivery services. However, we take pride in offering free shipping for all our products, ensuring your orders reach you conveniently and affordably. We are committed to enhancing your shopping experience, and while we currently do not offer same-day shipping, please stay tuned for updates as we explore additional shipping options in the future. Your satisfaction remains our top priority, and we appreciate your understanding and support.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We gladly accept a variety of payment methods to make your shopping experience convenient. These include credit cards, debit cards, as well as Google Pay and Apple Pay. We aim to offer flexible payment options to suit your preferences, ensuring a smooth and secure checkout process for all our valued customers.
CONTACT SUPPORT
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